Posts Tagged: claims
-
Aug 11, 2011
No CommentsTAX – A Confusing Three Letter Word in Auto Claim Settlements
Generally speaking, we don’t like taxes or for that matter, tax questions. Who does? But we’ve recently seem a number of issues concerning the inclusion of taxes in automobile total loss claim...
-
Jul 07, 2011
No CommentsProperty & Casualty Claims – Recent Updates in Focus
From claims reporting to liability and immunity issues, 2011 has certainly seen some legislative and regulatory activity impacting claims. A recently enacted Oklahoma bill, SB 778, mandates that effective November 1, 2011, insurance companies must file medical malpractice closed claim reports between January 1 and March 15 of each year in Oklahoma. Prior to this,...
-
Jun 27, 2011
No CommentsThe Art of Drafting Claim Manuals
By Denise Tessier, Senior Regulatory Specialist The masterpiece of any insurer’s compliance program is its written claim manual. Claim manuals instruct adjusters on day-to-day operations, serve as training guides for new staff, inspire consistent, best practice standards for customer relations, and help minimize risk of financial loss. Of greatest benefit, claim manuls help ensure a...
-
May 27, 2011
No CommentsProperty & Casualty: A Brief Look at Some Ongoing Compliance Risks
Insurance company regulatory compliance is generally state-driven. From market conduct exams to regular financial examinations and other enforcement actions, the business of insurance in the U.S. is closely monitored by the state insurance departments to validate compliance to the states’ laws and regulations. A brief look at Connecticut’s market conduct property and casualty insurance company...
-
May 17, 2011
No CommentsBe Prepared – It’s Not Just for the Boy Scouts
It seems every time you turn on the news these days that another disaster, natural or otherwise, is in the headlines. Just this...
